Location: London, hybrid (3 to 4 days in the office)
Organisation: A global Lloyd’s broker and recognised leader in reinsurance
Team: Specialty Reinsurance, organised by class of business
Reporting to: Team Leader
Experience: 5 years or more
Package: Competitive salary and benefits
Our client is growing its Treaty team and wants a Senior Client Support professional at the centre of the placement process within a Specialty Reinsurance team, organised by class of business: property, casualty, marine, energy and terror, cyber and aviation. It is a hands-on role with real exposure: you will work alongside brokers, clients and underwriters across new business, renewals and mid-term changes, making sure every treaty is placed, documented and run properly. Training is provided, so it suits someone with a solid London market grounding who wants to deepen their treaty expertise.
Why this role
- Real market exposure. Direct contact with clients and underwriters, not just back-office processing.
- Training provided. Structured development in treaty reinsurance, with support from senior brokers.
- A leading platform. Join a global broker with a strong position in the Lloyd’s market.
The treaty cycle you will support
- Review: check client submissions are complete and accurate before quoting.
- Prepare: build or check market presentations and capture client requirements.
- Document: produce compliant MRCs and market documents with the right sign-offs.
- Hand over: brief Technical Processing and track premium to its due date.
What you will do
- Review client documentation so it is complete and accurate enough to support quoting
- Prepare or check market presentations, and gather client requirements so each risk is marketed the right way
- Produce high quality, compliant Market Reform Contracts and market documents, with the correct authorisations in place
- Be a day-to-day contact for clients, and respond to market and third-party queries quickly
- Build strong working relationships with clients and underwriters, and support senior brokers with renewals and mid-term adjustments
- Act as the link between Broking and Technical Processing, with accurate handover documentation
- Monitor premium payments, make sure due dates are met, and keep client files and system records accurate
- Plan your own workload to agreed targets, contribute to team meetings and provide management information when needed
This is an individual contributor role with no direct reports.
Two roles are open. This Senior Client Support role suits 5 or more years of experience. With 3 to 4 years, see Client Support, Treaty Reinsurance. Team placement by class of business is confirmed during the process.
What you will bring
- 5 or more years’ experience, ideally in treaty reinsurance
- A background supporting treaty brokers through the placement process
- Working knowledge of MRC production
- Clear written and verbal communication, and confidence building relationships
- Numerate, organised and detail-driven, and calm under deadline pressure
- Competent in Word, Excel and Outlook
- GCSE Maths and English or equivalent (A levels desirable)
This role suits you if
- You are an experienced broking or placing professional in the London market, ready for more client and market exposure
- You have supported treaty placements and know your way around an MRC
- You want a long-term career in reinsurance with a broker that invests in training
Search managed by Ameera Talent Solutions. For a discreet conversation about this role, get in touch.
Ameera Marshall | Founder & CEO
Email: connect@ameeratalentsolutions.com
Office: +44 1206 258587
ameeratalentsolutions.com